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California privacy notice

This notice supplements our Online Privacy Policy and describes additional disclosures and rights for California residents.

Last updated: September 18, 2026

This notice applies subject to definitions, limitations and exceptions under applicable California law.

Personal information we collect

Depending on how you interact with us, we may collect identifiers and contact details; customer records; vehicle, quote and service information; commercial information; internet or electronic activity; approximate location based on ZIP code or device permission; communications; and service-related inferences.

Sources of information

We collect information directly from you, automatically when you use our website, and from service providers or business partners supporting communications, analytics, advertising, scheduling and auto-glass service.

Business purposes

We use information to respond to requests; verify vehicle and glass details; provide and schedule service; communicate with customers; process transactions; operate, analyze and secure systems; prevent fraud; maintain records; and comply with law.

Disclosure for business purposes

We may disclose relevant categories to technicians, suppliers and providers supporting website hosting, analytics, communications, advertising, payments, scheduling and service fulfillment. We may also disclose information where legally required or during a business transaction.

Sale and sharing

We do not knowingly sell personal information for monetary payment. Certain analytics or advertising disclosures may be considered a sale or “sharing” for cross-context behavioral advertising under California law. Eligible California residents may request to opt out through our Consumer Rights page or by calling or texting the number below. We will not require an account to submit an opt-out request.

Sensitive personal information

We do not use sensitive personal information to infer characteristics about you. Please do not place unnecessary sensitive information in free-text fields.

Retention

We retain each category for the period reasonably needed for service, customer support, recordkeeping, security, dispute resolution and legal requirements.

Your California rights

Know and accessRequest information about collection, use and disclosure and obtain eligible information.
CorrectRequest correction of inaccurate information.
DeleteRequest deletion of eligible information.
Opt outRequest to opt out of applicable sale or sharing.
LimitRequest limits on certain uses of sensitive personal information where applicable.
No discriminationExercise applicable rights without unlawful discriminatory treatment.

Submitting and verifying a request

See our Consumer Rights page. We may ask for information reasonably necessary to verify your identity and locate the records. Authorized agents may submit requests where permitted, subject to proof of authorization and verification.

Submit a request or opt out

Use our Consumer Rights page, or call or text 888-991-8081 and say “California privacy request” or “opt out.”

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